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Engineering FAQ · Wanlin

Promotion and Navigation Kiosk Board Integration Requirements

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Direct answer

Review Promotion and Navigation Kiosk Board Integration Requirements using the actual interfaces, software, environment and acceptance evidence. Confirm the exact configuration against controlled project documents.

Published configuration: confirm against controlled documents

The AS-RK3568-DSG-CUS carrier board is a 6-layer PCB in a 3.5-inch SBC form factor, industrial-grade components throughout, with conformal coating optional. The specifications below are the OEM/ODM default; every line is re-specable on request.

BlockSpecification
SoCRockchip RK3588 octa-core Cortex-A76/A55 up to 2.4GHz; RK3568 / RK3566 quad Cortex-A55; RK3399; RK3288; Allwinner A133 on the value tiers
NPURK3588 6 TOPS INT8; RK3568 1 TOPS; value tiers without NPU
GPURK3588 Mali-G610 MP4; RK3568 Mali-G52 2EE; A133 PowerVR GE8300
MemoryLPDDR4 / LPDDR4X / LPDDR5, 2GB to 16GB depending on tier
StorageeMMC 5.1 8GB / 16GB / 32GB / 64GB / 128GB; UFS 2.1 option; TF card; M.2 NVMe on the RK3588 carrier
DisplaySingle, dual or triple independent outputs: LVDS / eDP / MIPI DSI / HDMI; 1920x1080, 3840x2160 or 7680x4320 decode; independent or mirrored; portrait or landscape per output
TouchCapacitive 10-point / 20-point; dual touch controllers on request; IR touch on request
PeripheralsQR / NFC / face payment, barcode imager, thermal printer, RFID, fingerprint, ID card reader, gift-card and loyalty reader
CameraMIPI CSI 2-lane / 4-lane, ISP, 30 fps capture for try-on mirrors, people counting and liveness checks
I/O4x USB 2.0, 2x USB 3.0, RS232 / RS485, up to 6 isolated serial ports, GPIO island up to 32 channels, relay, PWM, I2C, SPI, CAN bus, RS232 pass-through with hardware flow control
NetworkDual Gigabit Ethernet, PoE+ option, WiFi 5 / WiFi 6, Bluetooth 5.0, 4G LTE / 5G module, SIM slot, GPS option
OSAndroid 11 / 12 / 13 / 14 / 15; Linux; Ubuntu; Debian; OpenHarmony; AOSP; GMS or GMS-free; kiosk mode
Power12V DC standard; wide-voltage 9-36V on request; PoE+ on request; hold-up capacitor for brownout ride-through; scheduled power profile with RTC wake
Thermal and reliabilityFanless 6-layer carrier; 0C to 50C standard, -20C to 70C wide temp; 46C sunlit-atrium rating; 24/7 duty; hardware watchdog; RTC backup; ESD and EMC design
Form factor3.5-inch SBC, Pico-ITX, Mini-ITX, or core board plus custom carrier; player box and pillar enclosures

Application matrix: 8 customization scenarios for the AS-RK3568-DSG-CUS

The AS-RK3568-DSG-CUS is one carrier platform across eight different guide kiosk deployments. The matrix below shows the most common OEM/ODM customization angles a procurement director in Middle East walks through in the first scoping call.

ScenarioCatalog board limitAS-RK3568-DSG-CUS customization
Mall guide and directory kiosk22 fps map, cloud-only route60 fps render, local route under 400 ms
Wayfinding and building directory700-nit driver, 90 s poll2,300-nit daylight path, sub-second push
Interactive product catalogue1080p ceiling, black frame offline4K60 decode, 72-hour offline demo cache
Fitting mirror and virtual try-onSingle camera lane, 340 ms lagCamera plus overlay, under 120 ms glass-to-glass
Hotel, hospital and airport guideNo RS232 pass-through, network-boundRS232 with flow control, full offline deck plan
Dual-screen guide plus advertisingMirrored output, 420 ms driftTwo framebuffers, per-screen proof-of-play
Coupon, loyalty and membershipOne serial port, 40 s session timeoutMulti-port serial, 20-minute offline hold
Multi-platform guide kiosk familyFour carriers, two contractsOne enclosure, one BSP train, one MOQ

OEM/ODM workflow: 8 steps from kickoff to first article

Below is the actual OEM/ODM workflow a procurement director in Izmir walks through when commissioning a custom smart guide kiosk Android motherboard from AndroidSBC. No step is a placeholder.

  1. Day 0-2 — Requirements intake. A 90-minute call captures the kiosk format, the I/O map, the locale list, the OS choice, the certification scope and the volume profile. Output: a one-page requirements sheet.
  2. Day 3-6 — Feasibility study. AndroidSBC engineers validate the SoC choice (RK3588, RK3568, RK3566, RK3288, RK3399 or A133), the carrier I/O map, the BSP availability, the certification gap and the thermal envelope. Output: a feasibility report with go / no-go on each customization.
  3. Day 7-10 — Schematic and PCB layout. The AS-RK3568-DSG-CUS carrier board is laid out on a 6-layer stack-up with the customer's I/O map. Output: schematic and PCB review package.
  4. Day 11-14 — BSP porting. Android, Linux, Ubuntu, Debian or OpenHarmony BSP is ported to the customer's OS choice, with PREEMPT_RT patches, kiosk-mode locking and runtime locale packs where needed. Output: a BSP build for the customer's evaluation team.
  5. Day 15-18 — Sample fabrication. Five to ten engineering samples are fabricated at the Shenzhen source factory, with conformal coating and stencil rework as required. Output: samples shipped to the customer by air.
  6. Day 19-21 — Customer evaluation. The customer's evaluation team runs thermal, EMC, display and field-replication tests. Output: an evaluation report with sign-off or change requests.
  7. Day 22-23 — Design freeze and mass-production tooling. Any change requests are absorbed, the design is frozen, and mass-production tooling is opened at the source factory. Output: a frozen Gerber and a frozen BOM.

Twenty-five days from kickoff to first article. Ninety days from kickoff to mass production. This is the OEM/ODM rhythm that the procurement director in Middle East learns to expect from a Shenzhen source factory that does this work for a living.

Frequently asked questions

What is the MOQ for a custom smart guide kiosk Android motherboard?
Answer: 150 units for OEM (a re-spin of an existing carrier board), 500 units for ODM (a from-scratch PCB layout). Sample orders of five units are accepted with an engineering report.

How long does OEM/ODM customization take from kickoff to first article?
Answer: 25 days on the workflow described above, including schematic, PCB layout, BSP porting, sample fabrication and customer evaluation. Mass production starts around day 90.

Should I choose RK3588 or RK3568 for a guide kiosk?
Answer: RK3588 for virtual try-on mirrors, 4K product configurators, 8K decode and triple independent display; RK3568 for mall directories, wayfinding pillars, coupon desks and dual-screen guide terminals where 1 TOPS and 4K dual display are sufficient; A133 or RK3566 for cost-driven directory tiers. AndroidSBC builds all of them on the same enclosure cut-out.

Can the kiosk run twelve languages including right-to-left scripts?
Answer: Yes. Runtime locale packs with full right-to-left layout for Arabic and Hebrew are standard, with sub-300 ms switching and no per-locale re-spin of the firmware image.

Can the board render a 3D floor map smoothly?
Answer: Yes. The tuned render path holds 60 fps on pinch-zoom with a local route index that returns the first wayfinding arrow in under 400 ms, and an offline floor-plan cache with a 30-day content hold.

Do you support accessibility requirements for public venues?
Answer: Yes. Screen-reader hooks, audio guidance over simultaneous 3.5 mm and Bluetooth paths, sub-200 ms proximity wake, an accessible height profile and an optional braille keypad interface are all supported.

Can you drive two screens with independent content?
Answer: Yes. Up to three independent outputs on the RK3588 carrier with per-screen resolution, refresh and rotation, independent LVDS and eDP clock domains, sub-16 ms frame sync, dual touch controllers and per-screen proof-of-play logs.

How do you handle an interrupted firmware update on a live estate?
Answer: The OTA path is atomic with A/B redundancy and a bootloader-level rollback, so a kiosk that loses power mid-update boots the previous known-good image instead of a dead screen in the concourse.

What certifications can you pre-scope for our market?
Answer: CE / FCC / RoHS standard. UL / UKCA / KC / PSE / SAA, GMS / Google EDLA, EMVCo L2 and PCI PTS are all pre-scoped on request. EMC pre-scanning is done in-house before third-party testing.

Do you accept sample and small-batch orders?
Answer: Yes. Samples ship in 1-3 days from stock where available; custom samples ship inside the 15-18 day window. Small-batch and large-volume pricing is available on request.